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WordPress Support

lf you need to make customized solutions, or solve a problem, or delegate some difficult or tedious tasks, we are the right solution for your technical or editorial support service.

Request support activation

Do you recognize yourself in any of these situations?

  • You can visualize how you want your site to look like but don’t know where to start or are stuck somewhere

  • You want to avoid technical issues because you have no interest in dedicating your time to solving them, you just want do dedicate yourself to your business

  • You were told you could do it yourself, but you realized that things are not that easy ...

  • You need to perform a specific task but you don’t remember how to do it because it’s been 6 months since the last time you did it

  • Your company needs a partner that you can delegate to resolve technical and operational issues

  • Your web business is increasingly time-consuming, and you need a helping hand

  • The company of technician takes longer than normal to get back to you, or doesn’t acknowledge your request at all.

  • You want to feel assured that you won’t incur any unforeseen expenses and that you are always within your budget.

Our WordPress Support Packages

Buy the hours you need and use them whenever you want. Clear costs, no surprises, no renewal requirements, zero worries.

  • Mini

    Updates, GDPR, newsletters, caching, and content to improve the security, performance, and communication of your WordPress site.

    €300+VAT

    5 hours of assistance

    Request activation now

  • Entry

    Online reservations, articles, GDPR, newsletters, caching, and updates to make your website more comprehensive and professional.

    €550+VAT

    10 hours of assistance

    Request activation now

  • Plus

    E-commerce, initial SEO, content, and performance optimization to turn your website into a sales tool.

    €990+VAT

    20 hours of assistance

    Request activation now

  • Extra

    Community, video tutorials, or annual maintenance with advanced tools to help you grow and manage your online project.

    €1.350+VAT

    30 hours of assistance

    Request activation now

How WordPress Support Works

Simply purchase the number of hours you need, and you can start using the support service as soon as your customer account is activated. Each time we perform a task on your behalf, we will deduct the time from your allotted hours.

You are the one who calls for service when you need it. You can send us an email or fill out the form on your client portal. We will access your site only when you need us to, unless you choose to set a fixed schedule as to when you want us to service your site

If you are not sure how long it will take to finish the service you want to request, you can ask us for an estimated time table prior to making the actual request.

We will notify you and you can decide whether you would like to renew it or cancel it. You can decide to purchase a new package with the same amount of hours or opt for a different package.

In your client portal you will be able to access an updated report which lists the amount of all the service hours used and the balance of the remaining hours.

Service hours remain available until you have used them all out. Se non effettui richieste per oltre un anno, l’assistenza si considera conclusa e dovrai acquistare un nuovo pacchetto. Ma se ci fai una richiesta di intervento di 1 ora ogni 364 giorni, l’assistenza resta sempre attiva.

There is no obligation to renew. Se ti sei trovato bene con noi, terminata l’assistenza potrai acquistare un nuovo pacchetto, oppure passare ad un canone mensile da concordare. Our hope is that you will be happy with our service, but we will understand if you will want to switch to another company that will better suits your needs!

Service packages allow us to follow a well-defined customer base. In this way we can allocate internal resources to actual needs and grow together with our clients. Inoltre, ogni cliente ha i suoi tempi per utilizzare le ore a disposizione: in questo modo non hai vincoli nella durata dell’assistenza.

Absolutely not. Per richieste che hanno bisogno di un impegno maggiore, informiamo il cliente e valutiamo come procedere, eventualmente gestendo l’attività al di fuori del pacchetto di assistenza.

Do you prefer a fixed fee?

If what you are looking for is a partner to help service your company throughout the year without worrying about surprises concerning your budget, contact us. After we meet, we will send you a personalized offer with monthly or annual fee, depending on your preferences.

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Table of Contents

WordPress Support with an Expert by Your Side

In today’s digital world, having an efficient, secure, and optimized WordPress site is more than just a necessity—it’s a top priority. This guide, written by a WordPress expert, offers a comprehensive overview of how to ensure the best support for your site, guaranteeing optimal performance and protection against online threats. WordPress site support is now essential for most people.

Introduction to WordPress Support

Why Is Regular Maintenance Important?

Regular maintenance of your WordPress site not only prevents potential security issues but also ensures that the site remains fast, reliable, and accessible to users. Neglecting maintenance can lead to vulnerabilities, data loss, and a poor user experience.

An outdated website is the perfect target for cyberattacks. Lack of maintenance can also negatively impact SEO, reducing your website’s online visibility and harming your business.

WordPress Support Strategies

Regularly updating themes and plugins is essential for the security and performance of your website. A WordPress expert can handle these updates for you, ensuring that everything runs smoothly without any interruptions.

Effective Security Measures

From installing security plugins to implementing SSL certificates, there are many strategies for securing your WordPress site. A professional service provider can set up these measures for you, ensuring maximum protection.

Regular Backups

Regular backups are essential for preventing data loss. A WordPress support service can set up automatic and secure backups, giving you peace of mind.

Choosing the Right WordPress Support Partner

When choosing a WordPress support partner, it’s important to consider their experience, reliability, and the range of services they offer. A good WordPress support provider should offer proactive support, quick troubleshooting, and advice on how to optimize your site.

Check customer reviews, case studies, and certifications to ensure that your WordPress support provider has the expertise needed to support your site in the best possible way.

The Value of Professional WordPress Support

Investing in a professional WordPress support service means ensuring the security, efficiency, and reliability of your website. With the right expert by your side, you can focus on your business while leaving the technical management to qualified professionals.

Doubts? Questions? Requests?

If you’d like to check whether your idea is feasible, get in touch with us with no obligation.

How can we help you?

Schedule a free call and tell us what you need.

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